CRM application, Basic Computer Skills, Telephone communication, Customer service, Problem-solving, Knowledge of banking products and procedures, Data Entry

troubleshooting technical issues, Microsoft Windows Desktop Management, Customer Service Skills, documentation and reporting

Siebel, SAP, Ms Office, Business 3rd Party Systems Knowledge, Customer Inquiries Dispute Resolution, Customer Service Delivery Excellence, Sales Order Management, Data Management Control, Data Gathering Analysis, Inbound Document Management, Sales Marketing Operations, Process Quality Improvement

Customer Support, International Bpo, Voice Process, International Voice

Written Communication, Customer Support, Query Resolution

Customer Service, Dutch Language, English Language, CRM, Customer Support