All roles at JumpCloud are Remote unless otherwise specified in the Job Description.

About JumpCloud

JumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.

About the Role:

JumpCloud is looking for Security Engineers to drive direction for our security organization as we engineer, triage, respond, and mitigate attacks across JumpCloud products and services. In this position, you will be a part of a flexible team responsible for handling security operations. As such, you'll need to have years of practical security experience in DFIR, and knowledge of best practices for incident handling, security operations, detecting, and responding to attacks. Maybe you have spent time in blue team CTFs or other cyber defense competitions, but you love to be in the fight. You'll be someone JumpCloudians across the company depend on and trust to respond quickly and effectively in a crunch. Your outstanding communication and collaboration skills are essential to collaborating with diverse stakeholders. Most importantly, you will become a critical member of the team responsible for ensuring visibility across JumpCloud products and services and keeping our customers and service partners safe.

The Security Engineer, SecOps role is responsible for Incident Response, Incident Management Lifecycle, creation and management of alerts/detections, forensics, and daily operational needs for the security of the company.

Primary Responsibilities/Duties:
Triage, investigate, and respond to security alerts and incidents from our SIEM and other monitoring tools, leading investigations and performing forensics on IT systems as necessary to rapidly identify and mitigate potential threats
Execute, develop, and document incident management runbooks and processes
Prepare incident reports of analysis methodology and results.
Prioritizes events using existing tools to correlate data for the purpose of reducing false positives and detecting threats
Analyze and tune security alerts and interpret events, as well as create new signals based on signatures and behavioral activities
Assist with implementation of counter-measures or mitigating controls
Recognize potential, successful, and unsuccessful intrusion attempts and potential compromises through thorough reviews and analyses of relevant event detail and summary information
Partner with key stakeholders and communicate effectively to continuously improve the feedback loop of preparation, identification, analysis, containment, and post mortem activities
Prepare executive summaries and conduct briefings on significant investigations
Ability to prioritize competing tasks and responsibilities
Additional Responsibilities/Opportunities for growth:
Depending on your skillset and interest level, the following responsibilities are available to all members of the security team:
Contribute to our Threat Modeling, Threat Hunting, and Threat Assessment efforts
Partner with engineering teams to promote secure coding practices
Pentesting and Red Team Operations
You have:
Expertise in building and operating security information/event management systems (SIEM), centralized logging, and enrichment solutions (Endpoint protection/detection, Network telemetry data, ELK, DataDog, SumoLogic, Snowflake, AWS and GCP services, HR systems, codebase infrastructure, build infrastructure)
Expertise with Linux, Windows, and MacOS security and best practices
Practical experience working with and knowledge of AWS & GCP security best practices
Ability to automate workflows via scripting languages: Python, Go, & Shell
Superb communication skills and capacity; ability to partner effectively with diverse company stakeholders
Active and current knowledge of campaign behavior, trending threats, IoCs, TTPs, and mitigation techniques as blue team operations
Competency in integrating Threat data, enrichments, for higher-value outcomes and behavioral situational awareness
Industry certifications such as GCIH, GCIA, CFCE, GCFA and/or GCFE are a plus
Personal Characteristics you have:
Views security as an enabler, not an inhibitor to innovation
Results oriented
High level of integrity
Ownership and accountability
High level of autonomy, but still a team player
Clear communication skills
Creative problem solver
Passionate about Security

Where you'll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
You must be located in and authorized to work in the country noted in the job description to be considered for this role.
Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed.
Language:
JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Why JumpCloud
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You'll work with amazing talent across each department who are passionate about our mission. We're out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You'll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to Build Connections. To us that means creating human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed. - Rajat Bhargava, CEO
Please submit your rsum and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Scam Notice:
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [HIDDEN TEXT] with the subject line Scam Notice
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