Microsoft Dynamics 365 Retail / Commerce Functional Consultant

Location: Bangalore, India (On-site AVS Office) DO NOT APPLY IF YOU ARE LOOKING FOR REMOTE WORK. THIS IS FULLY ONSITE. RELOCATION SUPPORT OFFERED AS WELL.

Employment Type: Full-time

About Alpha Variance Solutions (AVS)

Alpha Variance Solutions (AVS) is a global Microsoft Solutions Partner delivering senior-led ERP, Commerce, and AI-enabled solutions to complex organizations across North America, Europe, and Asia. We specialize in Microsoft Dynamics 365 Finance, Commerce, and integrated enterprise platformsfocusing on architecture, execution excellence, and long-term client outcomes.

At AVS, our consultants are not resourcesthey are trusted advisors with a voice, ownership, and a clear growth path.

Role Overview

We are seeking a Dynamics 365 Retail / Commerce Functional Consultant to join our Bangalore team and support global enterprise and mid-market clients. This role is hands-on, client-facing, and delivery-oriented, working closely with solution architects, technical teams, and business stakeholders.

You will play a key role in designing, configuring, and implementing Dynamics 365 Commerce (Retail) solutions across POS, pricing, promotions, inventory, and omnichannel scenarios.

Key Responsibilities

Functional Delivery & Solution Design

Lead functional analysis and solution design for Dynamics 365 Commerce / Retail
Configure and implement:
POS (Store Commerce)
Pricing, discounts, promotions
Assortments, catalogs, and channels
Inventory, fulfillment, and omnichannel scenarios
Translate business requirements into functional specifications and system configurations
Support Conference Room Pilots (CRPs), UAT, and go-live readiness

Client & Stakeholder Engagement

Work directly with client business users (Retail Ops, Finance, IT)
Facilitate workshops and requirement-gathering sessions
Act as a functional advisor, not just a configurator

Integration & Cross-Module Collaboration

Collaborate with F&O consultants on:
Financial postings
Inventory and supply chain flows
Work with technical teams on integrations with:
Payment providers
E-commerce platforms
Third-party POS or OMS systems

Support & Optimization

Provide post-go-live support and optimization
Assist with issue triage, root-cause analysis, and functional fixes
Contribute to best practices, templates, and AVS delivery standards

Required Qualifications

Must-Have

4+ years of experience with Microsoft Dynamics 365 Retail / Commerce
Strong functional knowledge of:
POS operations
Retail pricing and promotions
Inventory and fulfillment flows
Experience with at least one end-to-end D365 Commerce implementation
Strong communication skills and client-facing experience
Willingness to work on-site in Bangalore

Nice-to-Have

Experience with Dynamics 365 Finance or Supply Chain
Exposure to omnichannel retail or e-commerce integrations
Microsoft Dynamics certifications (Commerce / F&O)
Experience working with global clients (US/EU)

Why Join AVS

Senior-led delivery model no factory staffing
Real ownership and influence over solutions
Global exposure across US, Europe, and APAC
Clear growth path into solution leadership
Strong culture built around people, trust, and long-term careers

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