Role description

A. Position Overview

Position Title

Associate Vice President Enterprise Computing (Cloud Network)

Department

TDA-BSG (IT)

Level/ Band

AVP/601

Role Summary:

The AVP Network and security Operation will lead Cloud and On-premises Network and Security Operation. The person would be responsible for activities pertaining to people, process, and technology relevant to smooth functioning of the NOC and SOC.

B. Organizational Relationships

Reports To

Lead Cloud and Network

Supervises

Vendor Team

Job Dimensions

Geographic Area Covered

Mumbai

Stakeholders Internal

Information technology, Risk, Business

Stakeholders External

Security and infra vendors

C. Key Result Areas

Lead the Network Operations Center by managing a team of Network engineers and AI Bots

Ensure efficient deployment and management of key solutions like SDWAN, Network Monitoring, NAC, VPN, Azure Network routing Express route, CSPM, SOC, ZTNA.

Deploys and manages AI enabled real-time monitoring and responses to incidents impacting our customers and oversee post-mortem processes, including investigation of root causes and business impact, communication to stakeholders, and mitigation initiatives.

Serve as a collaborative partner with engineering and infrastructure teams across the organization to understand and define the telemetry needed from key production and corporate technologies.

D. Skills Required

Technical

10 years of experience in Network Domain with at least 5 years in large enterprise with more than 200 branches, and 5000 Users

Having experience of AI enabled NOC for a large environment with Azure Cloud

Expertise in deployment and management of NAC, SD-WAN, VPN, Proxy and solutions like Zscaler, Prisma Cloud, Akamai and Cloud based Firewall like Palo Alto

Expertise in Routing, Switching, LAN and WAN Management

Good understanding of AI Models, Gen and Agentic AI for use in Network automation along with monitoring and corrective actions

Working knowledge of standard compliance, risk, governance, and security standard methodologies

Behavioral

Ability to handle critical incidents with

Essential

Desired

Interpersonal skills

Communication skills

Creative thinking skills

Supervising/Leadership skills

Teamwork Skills

Influencing skills

Relationship Building skills

Decision making skills

E. Incumbent Characteristics

Essential

Desired

Qualification

Graduate/Postgraduate in computer sciences with certifications and/or training in a technical (e.g., CCNP, CCIE).AI+ Network

One or more security certifications: CEH, Security+, GSEC, GCIH, etc.,

Experience

10 Years with at least 3 years in a similar position

12+ Years with at least 3 years in a similar position

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