Salesforce Administration, Dashboards, Workflows, Roles, Validation Rules, Permission Sets, Profiles, Reports, Page Layouts, Process Builder, Lead routing, Automation Flows, Access Control, Approval processes, List views, Assignment rules, Record sharing, Pipeline stages

Data Loader, Marketing Cloud, Flows, Validation Rules, Workflow Rules, Service Cloud, Salesforce Cpq, Visualforce, Process Builder, APEX, Soql, Salesforce data model, Salesforce Administrator Certification ADM 201, SOAP APIs, Report and dashboard creation, Salesforce Lightning Experience, Advanced Administrator Certification

Jira, Confluence, reporting and dashboards, SalesCloud, ServiceCloud, Salesforce, data integrity audits, CRM standard processes