Key Responsibilities

Facility Operations & Service Delivery

Manage all facility management operations and maintenance activities at the client site
Act as the single point of contact for technical facility operations during assigned shifts
Ensure smooth execution of planned and reactive maintenance activities
Oversee staffing, performance, and development of on-site facility teams
Ensure seamless coordination with client real estate and facility management teams

SLA, KPI & Performance Management

Maintenance & Technical Management

Ensure execution of Planned Preventive Maintenance (PPM) schedules
Implement pre-emptive maintenance programs to reduce equipment failures
Maintain equipment database and ensure proper upkeep of all assets
Conduct regular inspections of facility systems and infrastructure
Support troubleshooting of critical equipment and operational issues
Provide technical training to on-site teams on equipment handling and procedures

Safety, Compliance & Risk Management

Ensure strict compliance with statutory regulations including fire, health, and safety standards
Implement and monitor safety procedures, crisis management, and business continuity plans
Conduct regular risk assessments and ensure mitigation measures are in place
Ensure adherence to ISO 14001 and OHSAS 18001 standards (preferred)

Energy & Resource Management

Client & Stakeholder Management

Interface with client facility and real estate teams to ensure alignment of objectives
Build strong relationships with clients and ensure high satisfaction levels
Proactively gather and respond to client feedback
Support implementation of short-term and long-term client projects
Identify opportunities for account growth and value addition

Team Leadership & Coordination

Build and manage high-performing facility management teams
Ensure goal setting, performance reviews, and career development planning for team members
Promote teamwork and ensure alignment with operational targets
Coordinate with internal and external stakeholders for smooth service delivery

Assistant Facility Manager - Technical