Java Scripting, Json, Log Analysis, Rest Apis, Postman, Webhooks, L2 technical support

.NET, profinet , Rest Apis, Software Architecture, Automated Testing, Devops, Software Integration, Mqtt, Java, python, backend services, actuators, Modbus, Source Control, Process Control, ethernet/ip, object-oriented design, opc ua, ai/ml, Mes, data pipelines, scada, data acquisition, ci/cd, Sensors

Technical acumen, Financial analysis and reporting, AI automation, Customer Support, Cross-functional collaboration

Customer Support, zendesk, Looker

Confluence, Sql, JIRA, Apis, zendesk, intercom, Notion, Freshdesk

Zoho, Hubspot, Salesforce, CRM Tools

Paypal, Sql, Sso, Splunk, Postman, Apis, authentication and access management, MFA, Venmo, cloud platform troubleshooting, SPF, DKIM, monitoring and debugging tools, CRM case management tools, Credit Cards, system integrations, zendesk, log analysis utilities, browser developer tools, email deliverability protocols, Salesforce, DMARC, API testing platforms, merchant payment systems

Banking Knowledge, Customer Service, Problem Solving, Communication Skills, crm software, Multitasking, Time Management, Technical Support

Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail