Job Summary

The Instructional Systems Designer (ISD) acts as a performance improvement consultant, focusing on analyzing business needs and identifying performance gaps to create effective learning or recommend non-learning solutions. Collaborating with business leaders and stakeholders, the ISD recommends evidence-based interventions such as blended learning programs, simulations, and digital experiences. The role requires strong analytical, consulting, and instructional design skills.

Key Responsibilities

Performance Consulting & Needs Analysis

Conduct learning needs and performance gap analyses to identify root causes and business challenges.
Partner with business stakeholders and Subject Matter Experts (SMEs) to understand capability requirements.
Recommend learning and non-learning interventions aligned with business objectives.
Facilitate discovery sessions, interviews, focus groups, and performance reviews.

Instructional Design & Learning Solutions

Design blended learning experiences, including instructor-led training, eLearning, virtual learning, simulations, coaching, and performance support.
Develop learning objectives, curricula, assessments, storyboards, and design specifications.
Apply adult learning principles and learning science to create engaging, learner-centered experiences.
Design learning journeys that promote skill development, knowledge retention, and on-the-job application.

Simulation-Based Learning & Content Development

Create scenario-based learning, simulations, branching exercises, role plays, and case studies.
Develop eLearning modules, facilitator guides, participant guides, microlearning assets, job aids, and knowledge checks.
Collaborate with SMEs to ensure learning content reflects real-world business scenarios.
Ensure learning solutions meet quality, accessibility, branding, and usability standards.

Project & Stakeholder Management

Manage multiple learning projects, timelines, milestones, and deliverables.
Collaborate with business leaders, trainers, operations teams, quality teams, and SMEs.
Facilitate design reviews and communicate project progress, risks, and recommendations.

Evaluation & Continuous Improvement

Develop evaluation strategies and measurement plans aligned with business outcomes.
Analyze learner feedback, assessment results, and operational performance metrics.
Recommend improvements to learning solutions, design standards, and development processes.

Technical Skills

Articulate 360 (Storyline & Rise): Advanced
Microsoft PowerPoint & Word: Advanced
Adobe Captivate: Intermediate
Adobe Photoshop: Intermediate
Microsoft Excel: Intermediate
AI tools (ChatGPT, Claude, NotebookLM): Intermediate
Adobe Premiere Pro: Basic

Core Competencies

Learning Technology & Program Management
Governance, Process Improvement & Stakeholder Enablement
AI and Emerging Technology Enablement
Decision-Making & Results Orientation
Innovation & Talent Development
Collaboration, Trust & Inclusion

Instructional Designer

Instructional Designer