DISCLAIMER: This position is open only for candidates in Mumbai. Applications from other locations will not be considered

About PeopleHum

peopleHum is a Human Capital Platform, built for the next decade, we're on a mission to transform The Future of Work. The winner of the 2019 Global Codie award, used by organizations around the world.

It is an intuitive, agile and integrated platform built for a complete multi-generational employee experience, from hiring to performance, engagement and HRMS, with the power of machine learning and automation.

Find out more - https://www.peoplehum.com

Role Overview

We're hiring a Network Engineer (SaaS / Cloud Networking) with 12 years of experience to help keep our platform reachable, fast, and secure because in SaaS, networking is not just about cables and routers. It's about cloud networking, traffic routing, DNS, security controls, and making sure customers can log in and use the product without drama.

You'll work closely with DevOps/SRE and Security teams to support day-to-day network operations, troubleshoot connectivity issues, and maintain reliable cloud network setups. You'll also support our on-ground network stack where neededespecially around Fortigate firewall setups and Ruckus Wireless environments.

Key Responsibilities

Support day-to-day network operations across production and non-production environments
Assist with cloud networking components: VPC/VNet, subnets, route tables, NAT/Internet gateways, security groups/NACLs
Help maintain traffic layers like DNS, load balancers, SSL/TLS basics, and (where applicable) CDN/WAF support
Troubleshoot issues like timeouts, latency spikes, DNS misrouting, SSL handshake errors, VPN/IP allowlisting problems
Support secure access requirements: IP whitelisting, VPN connectivity, and basic access control checks
Assist in configuring and managing Fortigate firewalls (policies, NAT rules, VPN basics, logs, and access controls)
Support office and hybrid environments using Ruckus Wireless (AP health checks, connectivity troubleshooting, basic configuration support)
Maintain and update network documentation (diagrams, SOPs, runbooks, change logs)
Assist in setting up and maintaining monitoring/alerting for network health and uptime
Participate in incident response support: triage, issue isolation, RCA inputs, and follow-up fixes
Coordinate with DevOps/SRE to ensure changes are safe and production-ready (no oops deployments)

Required Skills & Qualifications

12 years of experience in Network Engineering / NOC / Cloud Ops / IT Infra support
Strong networking fundamentals: TCP/IP, DNS, HTTP/HTTPS, routing basics, SSL/TLS concepts
Comfortable with Linux basics (network commands, logs, troubleshooting)
Exposure to at least one cloud platform (AWS / Azure / GCP) and basic networking concepts within it
Understanding of security basics: firewalls, access rules, security groups, least privilege mindset
Basic familiarity with firewall operations (policy rules, NAT, VPN concepts, log checks)Fortigate exposure is a plus
Ability to write clear issue reports with reproduction steps, evidence, and impact (network bugs need good storytelling)

DISCLAIMER: This position is open only for candidates in Mumbai. Applications from other locations will not be considered

Qualifications

Must have skills

Hands-on familiarity with Fortigate (FortiGate) firewall: firewall policies, NAT, VPN basics, troubleshooting via logs
Experience with Ruckus Wireless: AP troubleshooting, controller basics, connectivity issue diagnosis
Familiarity with AWS Route 53 / ELB / CloudFront (or equivalent Azure/GCP services)
Exposure to WAF/DDoS concepts (Cloudflare, AWS WAF, etc.)
Basic knowledge of Infrastructure-as-Code (Terraform/CloudFormation)
Any experience with monitoring tools (CloudWatch, Grafana, Datadog, ELK, Prometheus)
Basic scripting (Bash/Python) to automate repetitive operational tasks
Curiosity about how SaaS systems break at scale and how to prevent repeat incidents

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