Responsible for achieving store sales targets, ensuring exceptional customer service, managing store operations, maintaining visual merchandising standards, and leading the store team to deliver a premium shopping experience.

Key Responsibilities

Sales & Business Growth

Drive store sales performance and achieve weekly/monthly revenue targets.
Monitor KPIs like conversion rate, ATV (Average Transaction Value), UPT (Units per Transaction).
Identify opportunities to increase customer footfall and maximize profitability.

Customer Service

Ensure high service standards and resolve customer concerns promptly.
Train staff in customer interaction, product knowledge, and service excellence.

Store Operations

Oversee daily store operations including billing, cash handling, inventory, and stock management.
Ensure adherence to company policies, SOPs, and compliance requirements.
Maintain hygiene, store ambience, and security protocols.

Visual Merchandising

Ensure timely execution of visual displays and seasonal changes as per brand guidelines.
Monitor product presentation, stock availability, and size-set completeness.

Team Management

Recruit, mentor, and supervise store staff.
Conduct performance reviews, assign responsibilities, and manage staff schedules.
Encourage teamwork, motivation, and consistent productivity.

Reporting

Submit daily/weekly sales reports and inventory updates.
Track competitor activities and share market insights.

Required Skills & Qualifications

Graduate preferred with 3–7 years of retail experience (apparel/fashion industry required).
Strong communication, leadership, and customer service skills.
Good knowledge of retail KPIs, POS systems, and inventory management.
Ability to handle pressure and achieve targets.
Flexible to work weekends, holidays, and shift timings.

Skills: inventory management,apparel,store operations,kidswear,customer service,customer handling,store management,retail operations,retail,sales,cash handling,counter sales

Store Manager- (Apparel Industry)-E