Store Manager- (Apparel Industry)-E

Responsible for achieving store sales targets, ensuring exceptional customer service, managing store operations, maintaining visual merchandising standards, and leading the store team to deliver a premium shopping experience.

Key Responsibilities

Sales & Business Growth

• Drive store sales performance and achieve weekly/monthly revenue targets.
• Monitor KPIs like conversion rate, ATV (Average Transaction Value), UPT (Units per Transaction).
• Identify opportunities to increase customer footfall and maximize profitability.
  
  

Customer Service

• Ensure high service standards and resolve customer concerns promptly.
• Train staff in customer interaction, product knowledge, and service excellence.
  
  

Store Operations

• Oversee daily store operations including billing, cash handling, inventory, and stock management.
• Ensure adherence to company policies, SOPs, and compliance requirements.
• Maintain hygiene, store ambience, and security protocols.
  
  

Visual Merchandising

• Ensure timely execution of visual displays and seasonal changes as per brand guidelines.
• Monitor product presentation, stock availability, and size-set completeness.
  
  

Team Management

• Recruit, mentor, and supervise store staff.
• Conduct performance reviews, assign responsibilities, and manage staff schedules.
• Encourage teamwork, motivation, and consistent productivity.
  
  

Reporting

• Submit daily/weekly sales reports and inventory updates.
• Track competitor activities and share market insights.
  
  

Required Skills & Qualifications

• Graduate preferred with 3–7 years of retail experience (apparel/fashion industry required).
• Strong communication, leadership, and customer service skills.
• Good knowledge of retail KPIs, POS systems, and inventory management.
• Ability to handle pressure and achieve targets.
• Flexible to work weekends, holidays, and shift timings.
  
  

Skills: inventory management,apparel,store operations,kidswear,customer service,customer handling,store management,retail operations,retail,sales,cash handling,counter sales