Job Description – QA Project Manager (Insurance Domain)

Location: Mumbai

Experience: 12–18 Years (Minimum 5–7 years in QA Project / Test Management)

Domain: General Insurance & Life Insurance

Employment Type: Full-time

Role Overview

We are looking for an experienced QA Project Manager with strong exposure to General Insurance and/or Life Insurance systems. The role involves owning end-to-end QA delivery, managing testing teams, defining test strategy, handling UAT with business users, and ensuring high-quality releases across insurance applications.

This role is ideal for professionals who have grown from testing into QA leadership and project management.

Key Responsibilities

QA Project & Delivery Management

Own end-to-end QA delivery for insurance projects from initiation to production release
Define and execute Test Strategy, Test Plan, and QA Governance model
Manage testing schedules, dependencies, risks, and deliverables
Coordinate with Development, Business, Product, and Vendors

Insurance Domain Testing

Lead testing for Policy Administration, Underwriting, Claims, Premium, Renewals, Endorsements
Experience in Life Insurance modules such as New Business, Policy Servicing, Claims, Rider Management
Experience in General Insurance (Motor, Health, Property, Fire, Marine, Travel)
Ensure regulatory, compliance, and business rule validation

SIT / UAT / Release Management

Plan and manage SIT, System Integration Testing, and Regression cycles
Own UAT planning and execution with business users and external partners
Lead defect triage meetings, prioritization, and closure
Provide Go / No-Go recommendations for production releases

Team & Stakeholder Management

Manage and mentor QA teams (onshore/offshore)
Allocate work, track performance, and ensure delivery quality
Act as the primary QA point of contact for clients and senior stakeholders
Provide regular status reports, dashboards, and risk updates

Automation & Process Improvement

Define automation strategy and roadmap (where applicable)
Identify areas for test optimization and process improvements
Drive QA best practices, metrics, and continuous improvement

Required Skills & Experience

Must-Have

12+ years of overall testing experience
5–7+ years in QA Project Manager / Test Manager / QA Manager role
Strong General Insurance and/or Life Insurance domain knowledge
Hands-on experience with Test Strategy, SIT, UAT, Defect Management
Strong stakeholder and client management skills
Experience in Agile and Waterfall delivery models
Tools: JIRA, ALM/QC, Azure DevOps or similar

Good to Have

Automation exposure (Selenium, API testing, CI/CD)
Experience working with core insurance platforms (Guidewire, Life Asia, Ingenium, etc.)
Certifications: ISTQB, Scrum Master, PMP (preferred, not mandatory)
Experience in managing large QA teams (15+ members)

Key Competencies

Strong leadership and decision-making
Risk-based testing mindset
Excellent communication & presentation skills
Ability to balance quality, timelines, and business expectations

QA Project Manager - Insurance