Job Description QA Project Manager (Insurance Domain)
Location: Mumbai
Experience: 1218 Years (Minimum 57 years in QA Project / Test Management)
Domain: General Insurance & Life Insurance
Employment Type: Full-time
Role Overview
We are looking for an experienced QA Project Manager with strong exposure to General Insurance and/or Life Insurance systems. The role involves owning end-to-end QA delivery, managing testing teams, defining test strategy, handling UAT with business users, and ensuring high-quality releases across insurance applications.
This role is ideal for professionals who have grown from testing into QA leadership and project management.
Key Responsibilities
QA Project & Delivery Management
- Own end-to-end QA delivery for insurance projects from initiation to production release
- Define and execute Test Strategy, Test Plan, and QA Governance model
- Manage testing schedules, dependencies, risks, and deliverables
- Coordinate with Development, Business, Product, and Vendors
Insurance Domain Testing
- Lead testing for Policy Administration, Underwriting, Claims, Premium, Renewals, Endorsements
- Experience in Life Insurance modules such as New Business, Policy Servicing, Claims, Rider Management
- Experience in General Insurance (Motor, Health, Property, Fire, Marine, Travel)
- Ensure regulatory, compliance, and business rule validation
SIT / UAT / Release Management
- Plan and manage SIT, System Integration Testing, and Regression cycles
- Own UAT planning and execution with business users and external partners
- Lead defect triage meetings, prioritization, and closure
- Provide Go / No-Go recommendations for production releases
Team & Stakeholder Management
- Manage and mentor QA teams (onshore/offshore)
- Allocate work, track performance, and ensure delivery quality
- Act as the primary QA point of contact for clients and senior stakeholders
- Provide regular status reports, dashboards, and risk updates
Automation & Process Improvement
- Define automation strategy and roadmap (where applicable)
- Identify areas for test optimization and process improvements
- Drive QA best practices, metrics, and continuous improvement
Required Skills & Experience
Must-Have
- 12+ years of overall testing experience
- 57+ years in QA Project Manager / Test Manager / QA Manager role
- Strong General Insurance and/or Life Insurance domain knowledge
- Hands-on experience with Test Strategy, SIT, UAT, Defect Management
- Strong stakeholder and client management skills
- Experience in Agile and Waterfall delivery models
- Tools: JIRA, ALM/QC, Azure DevOps or similar
Good to Have
- Automation exposure (Selenium, API testing, CI/CD)
- Experience working with core insurance platforms (Guidewire, Life Asia, Ingenium, etc.)
- Certifications: ISTQB, Scrum Master, PMP (preferred, not mandatory)
- Experience in managing large QA teams (15+ members)
Key Competencies
- Strong leadership and decision-making
- Risk-based testing mindset
- Excellent communication & presentation skills
- Ability to balance quality, timelines, and business expectations
