Knowledge of social media platforms, E-commerce experience, CRM tools such as Freshdesk, Basic knowledge about home interior design and products

, Contact Center, Chat Process, CRM or Ticketing Tools, Service Metrics

Customer Support, CRM, Holter Monitoring, Troubleshooting, Internal Tracking Tools

Customer Support, international BPO operations, English Communication, CRM Tools, customer query handling, upselling

Customer Support, Customer Service, Customer Experience, Relationship Management, Communication Skills, Problem Solving, Complaint Handling, Issue Resolution, Ticket Management, CRM Tools

ticketing systems , email etiquette , problem-solving abilities, structured response formulation, live chat tools, CRM platforms