About US:

WH!TE is a Culture Experience Company headquartered out of Delhi and with offices in Mumbai and Bengaluru. Our core strength lies in sculpting experiences with radical creativity for a vast clientele across luxury, lifestyle, corporate and retail segments. Our work is led with an integrated approach and spans from branded immersions, IPs, conferences & MICE events and shopper experiences - across all scales of execution, pan-India and in the Middle East, Asia, Europe and the United States.

As creators of culture-first experiences, our team of 80+ custodians of culture across creative strategy, design, account management and operations work together seamlessly to build experiences and ideas with long-term impact that help our clients form a meaningful bond with their audiences.

Objective of the Role:

The Manager of Operations for Events plays a critical role in ensuring the smooth and successful execution of events, while also managing resources efficiently, maintaining high-quality standards, and fostering positive relationships with clients and stakeholders. He/she will be managing the event plans and will work closely with the other departments to make sure that all the operational requirements of the events are fulfilled.

Required skills / Job Responsibilities:

We're looking for detailed and resourceful candidates.
Must possess excellent problem-solving skills
Should be able to react quickly to deviations in the event plans
Relevant years of work experience in managing Luxury Events, Alco-beverage Events and Corporate events.
Thorough knowledge of fabrication and production costing process
Experience dealing with vendors and Audio-Visual Vendors
Hands on with understanding of various elements of a show execution
Process-oriented, good communication & planning ability

What do we offer

Opportunity to work on diverse projects
Competitive salary with flexi structure
Comprehensive parental leaves & and associated benefits
Creative, diverse & inclusive work environment

Job Responsibilities:

Event Planning and Coordination:

Overseeing the planning and execution of events from start to finish.
Assisting Design team for Developing event concepts, themes, and objectives.
Creating event timelines and budgets.
Liaising with vendors, and internal teams to ensure all aspects of the event are coordinated effectively.
Securing venues, equipment, catering, and other necessary resources.
Managing event logistics such as transportation and accommodation.

Budget Management:

Developing and managing event budgets, including cost estimation, tracking expenses, and ensuring events are delivered within budgetary constraints.
Negotiating contracts with vendors and suppliers to obtain competitive pricing.
Monitoring financial performance and identifying opportunities for cost savings or revenue generation.

Risk Management:

Identifying potential risks and developing contingency plans to mitigate them.
Ensuring compliance with health and safety regulations.
Addressing any emergencies or unforeseen issues that arise during events.

Client Relations:

Acting as the main point of contact for clients, understanding their needs and expectations.
Building and maintaining strong relationships with clients to ensure satisfaction and repeat business.
Communicating effectively with clients throughout the event planning process to keep them informed and address any concerns.

Quality Assurance:

Ensuring that events are executed to a high standard and meet or exceed client expectations.
Conducting post-event evaluations to gather feedback and identify areas for improvement.
Implementing changes or adjustments based on feedback to enhance future events.

Technology and Innovation:

Staying up to date with industry trends, best practices, and emerging technologies related to event management.
Utilizing technology tools and software to streamline event planning processes and enhance the attendee experience.

Sustainability and Environmental Responsibility:

Integrating sustainability practices into event planning and execution, such as reducing waste, minimizing carbon footprint, and promoting eco-friendly practices.

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