Senior Manager – Business Development (Farming / Account Growth)

Bengaluru | Wrok from Office only (HSR Layout Sector 6)

Reward360 | Loyalty & Rewards Technology

About Reward360

Reward360 is a leading data-driven loyalty and rewards technology company, helping enterprises deepen customer engagement through scalable loyalty platforms, analytics, and a rich rewards ecosystem. We work with leading brands across India, Middle East, and Asia, enabling measurable growth in retention and lifetime value.

Role Overview

We are seeking a Senior Manager – Business Development (Farming) to own and grow existing enterprise accounts. This role focuses on revenue expansion, long-term client partnerships, renewals, upsell/cross-sell, and account profitability rather than pure new logo acquisition.

The ideal candidate is a strong relationship builder who understands enterprise clients, loyalty ecosystems, and value-led selling.

Key Responsibilities

Own P&L and revenue growth for a portfolio of existing enterprise clients

Drive account expansion through upsell, cross-sell, renewals, and multi-year contracts

Act as the strategic partner for clients, understanding business goals and aligning Reward360 solutions accordingly

Identify opportunities to introduce new loyalty modules, analytics, campaigns, and rewards offerings

Lead QBRs, account planning, and executive-level stakeholder engagement

Partner with Client Success, Product, Analytics, and Operations teams to ensure delivery excellence and client satisfaction

Monitor account health, renewal risks, and revenue forecasts

Strengthen long-term partnerships by driving customer retention and lifetime value (LTV)

Candidate Profile

Mandatory Requirements

MBA / PGDM from Tier-1 / Premium Institutes (IIMs, ISB, XLRI, SPJIMR, FMS, or equivalent)

8–14 years of experience in account management, client farming, relationship management, or enterprise BD

Strong track record of growing revenue from existing accounts

Experience managing senior stakeholders (CXO / VP level)

Ability to translate client needs into commercial and product opportunities

Preferred Experience

Experience in loyalty platforms, SaaS, fintech, CRM, MarTech, or customer engagement solutions

Exposure to BFSI, retail, e-commerce, travel, or large enterprise clients

Experience managing multi-region or global accounts

Why Join Reward360

Opportunity to own and grow strategic enterprise accounts

High-impact role with direct visibility to leadership

Competitive compensation with expansion-linked incentives

Work with marquee brands and complex loyalty ecosystems

Manager/Senior Manager - Farming and Account Growth