Job Description
Senior Manager – Business Development (Farming / Account Growth)
Bengaluru | Wrok from Office only (HSR Layout Sector 6)
Reward360 | Loyalty & Rewards Technology
About Reward360
Reward360 is a leading data-driven loyalty and rewards technology company, helping enterprises deepen customer engagement through scalable loyalty platforms, analytics, and a rich rewards ecosystem. We work with leading brands across India, Middle East, and Asia, enabling measurable growth in retention and lifetime value.
Role Overview
We are seeking a Senior Manager – Business Development (Farming) to own and grow existing enterprise accounts. This role focuses on revenue expansion, long-term client partnerships, renewals, upsell/cross-sell, and account profitability rather than pure new logo acquisition.
The ideal candidate is a strong relationship builder who understands enterprise clients, loyalty ecosystems, and value-led selling.
Key Responsibilities
Own P&L and revenue growth for a portfolio of existing enterprise clients
Drive account expansion through upsell, cross-sell, renewals, and multi-year contracts
Act as the strategic partner for clients, understanding business goals and aligning Reward360 solutions accordingly
Identify opportunities to introduce new loyalty modules, analytics, campaigns, and rewards offerings
Lead QBRs, account planning, and executive-level stakeholder engagement
Partner with Client Success, Product, Analytics, and Operations teams to ensure delivery excellence and client satisfaction
Monitor account health, renewal risks, and revenue forecasts
Strengthen long-term partnerships by driving customer retention and lifetime value (LTV)
Candidate Profile
Mandatory Requirements
MBA / PGDM from Tier-1 / Premium Institutes (IIMs, ISB, XLRI, SPJIMR, FMS, or equivalent)
8–14 years of experience in account management, client farming, relationship management, or enterprise BD
Strong track record of growing revenue from existing accounts
Experience managing senior stakeholders (CXO / VP level)
Ability to translate client needs into commercial and product opportunities
Preferred Experience
Experience in loyalty platforms, SaaS, fintech, CRM, MarTech, or customer engagement solutions
Exposure to BFSI, retail, e-commerce, travel, or large enterprise clients
Experience managing multi-region or global accounts
Why Join Reward360
Opportunity to own and grow strategic enterprise accounts
High-impact role with direct visibility to leadership
Competitive compensation with expansion-linked incentives
Work with marquee brands and complex loyalty ecosystems
