Who We Are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About This Role

We are seeking a skilled and technically strong individual to manage and optimize our on‑premises Active Directory (AD) and Azure Active Directory (AAD) environments. The role is ideal for someone with proven experience in AD/AAD architecture, security, compliance, and troubleshooting, with the ability to collaborate across teams, deliver service improvements, and support business productivity in a dynamic operational environment.

What You Will Do

Manage and maintain on‑premises AD and Azure AD environments to ensure reliability, performance, and compliance.
Design, implement and support AD/AAD technology initiatives, integrations, and related infrastructure projects.
Troubleshoot and resolve complex issues across AD, AAD, DNS, Group Policy, and identity‑related services.
Develop and enforce standards, processes, and best practices for identity management and directory services.
Collaborate with cross‑functional teams to integrate AD/AAD with applications, cloud services, and enterprise platforms.
Provide mentorship and knowledge sharing to colleagues, fostering capability development within the team.
Maintain documentation for systems, configurations, and operational procedures.
Stay updated with emerging AD/AAD features and industry trends to drive continuous improvement.

Who You Are

An experienced IT professional with 4–8 years in AD/AAD administration and identity management.
Proficient in AD/AAD architecture, DNS, Group Policy, configuration management, and automated deployment.
Skilled at identifying and resolving technical issues with a methodical, analytical approach.
Strong in communication and able to interact confidently with stakeholders at various levels.
Experienced in security, compliance, and best practices for enterprise identity systems.
Capable of influencing outcomes, driving service improvements, and adapting to evolving environments.
Preferably certified in Microsoft Identity and Access Administrator, Microsoft Azure Administrator, or similar.

Not a Perfect Fit

Concerned you may not meet every requirement Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's In It For You

Opportunities to work with enterprise‑scale identity platforms, enhancing your technical and professional expertise.
Exposure to cloud transformation initiatives across a global organisation.
Experience collaborating with diverse teams, partners, and technology providers, enriching your stakeholder‑management skills.
Involvement in innovation and service‑improvement initiatives that directly influence business productivity.

What Skills You Will Learn

Advanced identity and access management techniques for hybrid AD/AAD ecosystems.
Cloud integration patterns, security frameworks, and compliance best practices.
ITIL operational processes and service‑improvement methodologies.
Cross‑team collaboration, customer‑relationship management, and influencing skills.
End‑to‑end understanding of enterprise digital workplace technologies.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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