Key Responsibilities:

Branch Operations & Management:

Oversee daily operations of the branch and ensure smooth workflow
Implement company policies and ensure compliance with academic and ethical standards
Maintain a high level of service quality in PhD assistance, including research guidance, thesis writing, and publication support

Team Leadership & Supervision:

Manage and mentor a team of research associates, content writers, editors, and support staff
Set performance goals and monitor team progress
Provide training and guidance to improve research quality and client satisfaction

Client Relationship Management:

Interact with PhD scholars and guide them through the research assistance process
Address client queries, concerns, and provide customized solutions
Ensure high customer satisfaction and build long-term relationships

Sales & Business Development:

Drive revenue growth by acquiring new clients and maintaining existing ones
Develop marketing strategies to promote the company's PhD assistance services
Collaborate with universities, research institutions, and scholars to expand business opportunities

Research Quality & Compliance:

Ensure all research work meets academic integrity and plagiarism-free standards
Monitor adherence to referencing styles, journal submission guidelines, and ethical research practices
Stay updated with research trends, university guidelines, and publication standards

Financial & Administrative Responsibilities:

Collaboration & Networking:

Branch Operation Manager

Branch Operations Manager