To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a trusted advisor for our partner ecosystem. A dynamic and lateral thinker possessing the rare combination of technical acumen and business savvy. In this pivotal role, we envision an individual who can discern, shape and strategically navigate our partners. The ideal candidate will bring a wealth of experience translating technical possibilities, fostering collaborative partnerships, and driving initiatives that align seamlessly with our overarching business objectives of our alliances and channel team.

Join us and be part of the Partner Success Assurance team.

Your Impact

Drive successful solution implementation and license adoption by ensuring alignment between partner teams and Account teams during pre-sales, project kickoff and implementation phases.
Reduce project time to value, increase user acceptance and reduce attrition for partner implemented projects
Be the point of contact for partners to get support with technical challenges they

encounter during projects

Selectively conduct partner implementation architecture reviews and provide risk assessment
Accelerate partner readiness in new Salesforce products and innovations such as AI, Agentforce, Data cloud.
Liaison between partners and Salesforce internal stakeholders such as customer support, Account teams, product management and engineering
Identifying areas where partners need enablement and organizing training events
Advise, recommend and educate partners on Salesforce technical architecture principles and practices
Where required, support partner pre-sales activities reviewing partner proposals such as SOW, RFP responses
Setup processes and activities to scale impact across a large number of partners and project implementations.
Vet partner solutions and guide partner on technical considerations
Stay abreast of and rapidly learn new Salesforce product innovation including AI to support the partner ecosystem.

Required Qualifications

15+ years of enterprise architecture or consulting experience
5+ years of experience in the Salesforce ecosystem, Hands-on technical consulting and solution implementation experience with Salesforce's existing products and solutions.
Experience with enterprise application, data, security, and integration architecture patterns and domains
Ability to analyze, design, and optimize business processes via technology and

integration.

Expert level understanding of the Salesforce product suite, including (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Industry Clouds, etc.) APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies, and related ISV technologies.
Complete software product lifecycle exposure including DevOps
Strong knowledge and experience of Salesforce development and configuration.
Knowledge of Generative AI solutions and its impact
Experience in guiding partners in rationalizing and deploying technology for business use cases. Especially AI and other newer technologies.
Work independently and as part of a distributed team and have a willingness to take ownership of problems.
Strong presentation, communication, and facilitation skills.

Preferred Qualifications

Experience in a major Salesforce Industry such as FINS, RCG, MFG, HLS, etc.
A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS,ERP, HRIS, DWH/DM).
Ability to build and maintain key relationships with C-level / mid-level and key

decision-makers. (CTO/CIO/CISO/IT heads...etc)

Experience as a Senior Architect and/or CTO in a mid to large-sized organization with leadership driving an organizational transformation in a matrixed organization.
Experience in defining and delivering enterprise applications on the Salesforce Platform including coded solutions.
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Familiarity with networking aspects applicable to a Hybrid setup (SaaS+On-premise + other SaaS provider)
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
Strong understanding of environment management, release management, code

versioning best practices, and deployment methodologies

The Following Salesforce.com Certifications Are Preferred

Salesforce.com Certified System Architect
Salesforce.com Certified Technical Architect
Salesforce.com Certified Advanced Administrator
Salesforce.com Certified Sales Cloud Consultant
Salesforce.com Certified Service Cloud Consultant
Salesforce.com Certified Platform App Builder
Salesforce.com Certified Marketing Cloud
Salesforce.com Certified Agentforce Specialist

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Senior Architect, ML Engineering

Senior Manager, Partner Architect

Senior Lead Software Architect (Hybrid Work Schedule)

Senior Manager - MDM Architect

Director Software Engineering - AL/ML