Company Overview

VCATCH, headquartered in Bangalore, is a premier BPO company that operates on Six-Sigma standards, guided by a management team with years of experience in the industry. We excel in enhancing services for a variety of sectors such as Ed-tech, E-commerce, FMCG, and more. Our cutting-edge technology and infrastructure in Bangalore enable us to deliver cost-effective call center services, ensuring a significant growth in ROI for our clients.

Job Overview

We are seeking a Junior Tele-sales Representative to join our dynamic team in Bengaluru. The successful candidate will have between 6 months to 2 years of experience in tele-sales in any BPO. This is a full-time position where you will engage with clients and drive sales through our state-of-the-art contact center.

Qualifications and Skills

Hindi is mandatory with any other regional language with good English.
Active Listening (Mandatory skill) is critical for understanding customer needs and building trustful relationships.
Outbound Sales Tactics (Mandatory skill) are essential for proactively reaching out and converting potential leads into sales.
Negotiation Skills (Mandatory skill) are indispensable for resolving objections and striking beneficial deals with clients.
Proficiency in Customer Relationship Management (CRM) Software to maintain detailed records of client interactions and follow-ups.
Experience with Cold Calling Techniques to efficiently introduce products or services and spark customer interest.
Strong understanding of selling methods to identify and create opportunities and sell.
Excellent communication and interpersonal skills to effectively collaborate with clients and team members.

Roles and Responsibilities

Conduct outbound calls to potential and existing customers.
NBFC loan sales with targets.
Engage with prospects through effective communication and provide accurate information to address their queries.
Manage and update customer databases in CRM systems.
Identify new business opportunities and market segments through vigorous market research and lead generation strategies.
Adhere to company policies, procedures, and compliance standards to maintain consistent service quality.

Telesales Representative

Telesales Representative

Telesales Representative