ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

What you'll do:

Serve as a Scrum Master for at least 2 Scrum teams, ensuring the Scrum framework and any organization specific guidelines or practices are adhered to.
Facilitate all Scrum ceremonies like Sprint planning, Daily standups, Sprint reviews, Sprint retrospectives, Backlog refinement, Scrum of Scrums etc.
Be metric driven and collate various metrics around planning/execution, engineering, quality etc.
Oversee Program/project risk management process to ensure timely and accurate reporting of risks
Coordinate with team members to track the adherence on project processes and ensure 100% compliance on all the program SLAs
Work closely with Seniors/Mgrs to manage PMO assets and be a single point of contact for the team on any queries on relevant topics
Responsible for gathering of relevant project data and must produce information to be presented for review by the management
Ability to facilitate cross department meetings with contradicting agendas through inclusive communication and fostering collaboration.
Planning and executing major and minor releases, tracking and communicating progress and issues/risks to program and release managers/leadership
Managing risk that may affect release scope, schedule.

What you'll bring:

Good understanding of Agile principles and different frameworks like Scrum, Kanban.
Good understanding of Project management processes and tools
A broad enterprise-wide view and understanding of software product development.
Experience in managing high risk and high visibility programs that require lot of cross-team, cross-product and cross-functional coordination.
Excellent facilitation skills with demonstrated ability to work collaboratively with multiple roles.
A mind-set to do what it takes to get things rolling. Inspect and adapt to circumstances trying to maximize effectiveness and efficiency.
Strong communication and interpersonal skills and astute attention to detail.
Ability to work with minimal supervision in a very dynamic work environment.
Able to suggest / recommend practices / processes which can make program execution more efficient and effective
Experience in Agile tools like Jira, Confluence, Trello.
Must have exceptional written and verbal communication and time management skills
Strong analytical and problem-solving skills with a high attention to detail.
Ability to hold team members accountable and keep teams engaged and on task by working collaboratively in a servant leader manner.
Passion to proactively seek ways to improve processes.
Bachelor's/University degree or equivalent
7+ years of work experience. Minimum 4 years of experience in Agile Methodology/Frameworks, PMO role, Software release management or similar role
Certification (CSM / PMP/ PMI-ACP / SAFe).
Experience working as part of and leading teams that does CI/CD.
Experience into Scaled agile framework (SAFe / LeSS).
Prior engineering experience as developer, tester, business analyst
Prior experience of running PMO for more than 25-30 people preferred
Fluency in English
Client-first mentality
Intense work ethic
Collabrative spirit and probelm-solving approach

How you'll grow:

Cross-functional skills development & custom learning pathways
Milestone training programs aligned to career progression opportunities
Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

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