Your key responsibilities

Engage and contribute to the Identity & Access Management projects
Provide Level 3 and Level 4 support for the system within agreed service levels.
Ability to work independently, adapt quickly, and maintain a positive attitude.
At least 3-6 years of Active Directory / Azure Active Directory (Entra) experience
Have experience in maintaining & administering Active Directory
Knowledge of Bulk updates using scripts
Managing backup/restore of AD database.
Must have good experience in handling escalated issue and providing RCA.
Experienced in AD server migration, deployment, and DC promotion.
Knowledge on AD migrations from one domain to another domain will be an added advantage.
Good verbal & written communication, technical document writing
Awareness of security standards such as NIST and CIS
Must have knowledge on AD Core Servers handling through command lines.
Must have hands-on experience on managing Azure AD connect server synchronization.
Experience on handling synchronization issues on Azure AD Connect and troubleshoot.
Preparing Operational Manual, Procedure Documents & Design Documents
Understands concepts of Authentication, Authorization, Provisioning, Identity and Access Management
Good knowledge of basic security concepts and certificate management
Understanding of Authentication, Authorization, MFA, SSO, Federation, and Directory Services concepts
Supporting Single Sign-On (SSO) infrastructure, analysing issue related to SSO and Multi-Factor Authentication (MFA)
Strong knowledge about OAuth, OpenID and SAML concepts, Proficient in Azure Active Directory B2C & B2B connections
Technical knowledge of Active Directory and experience with user and computer account administration
Understanding of Active Directory Forest, domain, trust, permissions, access control lists and related concepts
Knowledge and experience of AD concepts like FSMO roles, DNS, DHCP and Group Policies, AD SIEM and log events, AD Sites, GPO, Build it groups, Policies, Directory Sync
Hands on experience on end-to-end Identity and Access Management Tools such as Active Directory, Azure AD Operations.
Should be flexible to work on new technology on IAM domain.
Worked in capacity of techno-functional role of Identity and Access Management Implementation
Worked in client facing role.
Good understanding of Identity Access Management solutions
Hands-on experience or good knowledge on Active directory domain migrations will be an added advantage.
Need to be thorough in their respective tool with hands-on experience involving configuration, implementation & customization.
Prior experience working in remote teams on global scale.
Implement and manage the effectiveness of Incident, Service Request, Change and Problem management processes for the service area.
Ability to perform Root Cause Analysis and suggest solutions to avoid errors.
Resolve technical issues through debugging, research, and investigation.
Strong communication skills, both verbal and written
Perform systems analysis and tuning to ensure optimal infrastructure response.

Skills and attributes for success

Hands-on experience on end-to-end implementation of Identity and Access Management tool.
Strong communication, presentation and team building skills and experience in producing high quality reports, papers, and presentations.
Ability to communicate detailed technical information to a non-technical audience clearly.
Hands on experience on tools like PKI, MFA, ADFS, Entra, QMM.

Work Requirements:

Willingness to travel as required
Willingness to be on call support engineer and work occasional overtime as required
Willingness to work in shifts as required

To qualify for the role, you must have

Bachelor or master's degree in related field or equivalent work experience
3-6 years of experience implementing IAM projects (Active Directory and Azure AD) and migration.
Strong command on verbal and written English language.
Strong interpersonal and presentation skills.

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