Your key responsibilities
- Engage and contribute to the Identity & Access Management projects
- Provide Level 3 and Level 4 support for the system within agreed service levels.
- Ability to work independently, adapt quickly, and maintain a positive attitude.
- At least 3-6 years of Active Directory / Azure Active Directory (Entra) experience
- Have experience in maintaining & administering Active Directory
- Knowledge of Bulk updates using scripts
- Managing backup/restore of AD database.
- Must have good experience in handling escalated issue and providing RCA.
- Experienced in AD server migration, deployment, and DC promotion.
- Knowledge on AD migrations from one domain to another domain will be an added advantage.
- Good verbal & written communication, technical document writing
- Awareness of security standards such as NIST and CIS
- Must have knowledge on AD Core Servers handling through command lines.
- Must have hands-on experience on managing Azure AD connect server synchronization.
- Experience on handling synchronization issues on Azure AD Connect and troubleshoot.
- Preparing Operational Manual, Procedure Documents & Design Documents
- Understands concepts of Authentication, Authorization, Provisioning, Identity and Access Management
- Good knowledge of basic security concepts and certificate management
- Understanding of Authentication, Authorization, MFA, SSO, Federation, and Directory Services concepts
- Supporting Single Sign-On (SSO) infrastructure, analysing issue related to SSO and Multi-Factor Authentication (MFA)
- Strong knowledge about OAuth, OpenID and SAML concepts, Proficient in Azure Active Directory B2C & B2B connections
- Technical knowledge of Active Directory and experience with user and computer account administration
- Understanding of Active Directory Forest, domain, trust, permissions, access control lists and related concepts
- Knowledge and experience of AD concepts like FSMO roles, DNS, DHCP and Group Policies, AD SIEM and log events, AD Sites, GPO, Build it groups, Policies, Directory Sync
- Hands on experience on end-to-end Identity and Access Management Tools such as Active Directory, Azure AD Operations.
- Should be flexible to work on new technology on IAM domain.
- Worked in capacity of techno-functional role of Identity and Access Management Implementation
- Worked in client facing role.
- Good understanding of Identity Access Management solutions
- Hands-on experience or good knowledge on Active directory domain migrations will be an added advantage.
- Need to be thorough in their respective tool with hands-on experience involving configuration, implementation & customization.
- Prior experience working in remote teams on global scale.
- Implement and manage the effectiveness of Incident, Service Request, Change and Problem management processes for the service area.
- Ability to perform Root Cause Analysis and suggest solutions to avoid errors.
- Resolve technical issues through debugging, research, and investigation.
- Strong communication skills, both verbal and written
- Perform systems analysis and tuning to ensure optimal infrastructure response.
Skills and attributes for success
- Hands-on experience on end-to-end implementation of Identity and Access Management tool.
- Strong communication, presentation and team building skills and experience in producing high quality reports, papers, and presentations.
- Ability to communicate detailed technical information to a non-technical audience clearly.
- Hands on experience on tools like PKI, MFA, ADFS, Entra, QMM.
Work Requirements:
- Willingness to travel as required
- Willingness to be on call support engineer and work occasional overtime as required
- Willingness to work in shifts as required
To qualify for the role, you must have
- Bachelor or master's degree in related field or equivalent work experience
- 3-6 years of experience implementing IAM projects (Active Directory and Azure AD) and migration.
- Strong command on verbal and written English language.
- Strong interpersonal and presentation skills.
