Collaborate with cross-functional teams to ensure customer satisfaction and support business objectives.

Skills and Qualifications

Bachelor's degree in Business Administration, Marketing, or a related field.
2-7 years of experience in sales or business development, preferably in the FMCG or pharmaceutical industry.
Strong understanding of sales principles and customer relationship management (CRM) software.
Excellent communication and interpersonal skills to effectively engage with clients and colleagues.
Ability to analyze market trends and data to inform business decisions.
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and other relevant software tools.

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Set up a complete Pre Post sales infrastructure
Develop Market for JCI products by engaging with key stakeholders such as MEP consultants and end users in market.
Plan Sales Channel technical training on products and solutions
Work in sync with the Global product development team and develop sustainable and commercially viable products.
Understand customer needs and make sales presentations.
Liaise with the marketing team to undertake demand-generating activities such as trade shows or customer workshops.
Build a robust Channel Training program for JC Channel offerings such as Valves, Actuators, FCU, IAQ, BMS etc.,
Set up a post sales process for Warranty and out of warranty claims and channel support.
After-sales customer service and communications
Maintenance, repair and spare parts management
Complaint management
Upselling activities
Administration of master data and product evaluations
Trend analysis

Skills Required

Minimum 10 years of relevant experience in Pre and Post sales for HVAC products such as Valves, Actuators, Sensors, FCU, BMS
Bachelors or Ma

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