Servicenow, Jira, Microsoft Intune, Vpn, Macos, Cisco Ccna, Windows 10, Microsoft Certified Modern Desktop Administrator Associate, Wi-Fi, Active Directory, Cisco Webex, zendesk, Microsoft Azure Fundamentals, extron, Jamf Pro

Windows Server, Fiddler, Monitoring Tools, Itil, Sql Queries, Linux, Client Server, MySQL, Proxy, Windows OS, Firewall, PostgreSQL, SQL Server, Dns, Web Apps, Tcp, PowerShell, Google Cloud, DHCP, Wireshark, Oracle, Postman, Bash, Python, Azure, Apis, Ip, Browser dev tools, Application logs, Cloud platforms AWS, Application architectures, Event logs, REST API calls

Unix, Servicenow, Elk, Spring Boot, J2EE, Jira, Spring, Ticketing Tools, Log Monitoring, Splunk, Restful Apis, Oracle, DB2 databases, CI CD deployment support, Microservices architecture, Linux operating systems, ITIL Incident Problem and Change Management, Strong SQL troubleshooting skills

Dispute Management, Classification and Credit rules, Compensation Plan and Components, User Defined Queries, Participation management, Formulas, Workflows Approvals, Security, Import Export, Transaction Process Management, Oracle Fusion Incentive Compensation, SOAP REST APIs, Payment Processing Payment Plan, Reports and Dashboards configuration workbooks, Continuous integration and development, Oracle cloud integrated applications like Sales cloud and B2B service cloud, Territory Quota management, Oracle Sales Cloud Incentive Compensation

Apis, Rest Apis, Sql, application troubleshooting, Incident Management, Linux Unix, AML applications processes, Production Monitoring, batch job monitoring

Servicenow, Linux, Windows, Jira, networking fundamentals, zendesk, troubleshooting techniques, Freshdesk