Power Bi, Jira, Firebase, Sql, Hubspot, Postman, Escalation Management, Onboarding, Renewals, Strategic Planning, Net Revenue Retention NRR, Project Management, Upsell Cross-sell, Churn Mitigation, Customer Retention, Stakeholder Management, Freshdesk

Zoho, Salesforce, Microsoft Dynamics, Microsoft Office Suite

Soa, Middleware, Application Servers, Databases, Scalability, Performance, Security, Program Management, Technical Services, Salesforce Commerce Cloud, eCommerce knowledge, Technical Account Management, Cloud computing technologies, Enterprise application integrations, Development

Salesforce, Allego, Gainsight

Sql, Windows, Linux Server, Product Knowledge, Salesforce product and platform features, Apex Customisation, security infrastructure, Different Clouds knowledge, Implementation, Salesforce Technical Lightning

Zoho, Hubspot, Integrations, Apis, MarTech stacks, Crm Systems, Salesforce, webhooks