strategic communication , organizational change management, Salesforce certifications, data-driven insights, Slack-based workflow automations, governance frameworks, Agentforce, Data Cloud, consumption-based accounts, analytical fluency, AI LLM logic, AI solutions

Web Servers, Mulesoft, Boomi, Webservices, Http, Workday, Firewalls, Netsuite, REST, Cicd, Tibco, Tls, Salesforce, audit logging, Internet Technologies, Monitoring, MuleSoft AnyPoint Platform, Security, API Management systems, proxy servers, Enterprise SaaS solutions

Hubspot, Sql, Jira, Power Bi, Postman, Firebase, Project Management, Strategic Planning, Renewals, Net Revenue Retention NRR, Stakeholder Management, Churn Mitigation, Escalation Management, Freshdesk, Customer Retention, Upsell Cross-sell, Onboarding

Linux, Agile, Windows, Sql, Customer Relationship, Salesforce, Product Management, Consulting, Technical Support, Relationship Building