email clients , antivirus software , Windows, Office 365, Mac Os, helpdesk ticketing systems, video conferencing systems, Teams, remote desktop applications, Zoom, troubleshooting tools

Networking Troubleshooting, Google Apps, Zoom, Technical Support, Lms

Incident Management, Advanced Technical Troubleshooting, Problem-solving, Critical Thinking, Escalation Management

ticketing systems , Networking, Linux, Hardware Support, Remote Assistance, Cloud Services, Scripting, Service Now, Troubleshooting, Active Directory, os365, service desk, International

Networking, Linux, Sql, Cloud Services, Scripting, Remote Support, Firewall Configuration, Virtualization, Troubleshooting, Active Directory

Networking, Sql, Remote Support, Customer Service