Whatfix, we'd love to connect.

Key Details

Role: Digital Adoption Specialist
Experience: 2.5 – 5 years
Location: Bangalore (HSR Layout) – Work from Office
Shift:US Shift (5:00 PM – 2:00 AM IST)

What You'll Do

Design and build interactive in-app content including Flows, Tasklists, Beacons, Tooltips, and Self-Help modules.
Collaborate with multinational stakeholders to understand business workflows, enterprise software, and user personas.
Drive digital adoption and help end-users seamlessly onboard and navigate complex applications.

What We're Looking For

2.5+ years of experience across Instructional Design, Content Creation, Technical Writing, Customer Success, or Software Development.
Familiarity with DAP tools (Whatfix experience is a strong plus!).
Strong analytical mindset and problem-solving skills.
Basic understanding of enterprise applications (ERP, CRM) and web technologies (HTML, CSS, JavaScript) is preferred.

Why Join InfoBeans

Recognized as a Great Place to Work, InfoBeans is a publicly listed digital transformation company driven by a culture of Creating WOW!. We offer a dynamic work environment with continuous learning and career growth.

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Required Expertise

Ability to build relationships with multinational stakeholders, and understand the purpose and requirements of various customer business/enterprise applications, processes, and user personas.
Have a strong learning appetite to become an expert on Whatfix Products through our Certification Programs
2-7 years of experience in any of the following domains - Content Creation/Instructional Design/Technical Writing/Customer Success/Account Management/Mar

Digital Adoption Specialist

Digital Adoption Specialist