Digital Adoption Specialist
Job Description
Required Expertise
- Ability to build relationships with multinational stakeholders, and understand the purpose and requirements of various customer business/enterprise applications, processes, and user personas.
- Have a strong learning appetite to become an expert on Whatfix Products through our Certification Programs
- 2-7 years of experience in any of the following domains - Content Creation/Instructional Design/Technical Writing/Customer Success/Account Management/Marketing/Software Development/Business Analysis.
- Comfortable working in a dynamic and evolving environment
- Ability to travel to Client locations as required
Preferred Skills
- Awareness of diverse cultures and practices across geographies
- Worked in any of the following industries - IT/ITES /Healthcare/BFSI/ Manufacturing/FMCG/ Oil and Gas among others
- Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, iCertis, etc would be an added advantage.
- Knowledge of Javascript, CSS, HTML will be an advantage
More Info
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About Company
Skills:
Customer Success, Erp, CSS, HTML, Software Development, Javascript, Content Creation, Technical Writing, Whatfix, DAP tools, Instructional Design, CRM