Inside Sales Executive – Hospitality & Tech/PMS Solutions

Role Summary (Impact-Focused):

This is a pure sales role focused on revenue generation—not customer support.

Job Summary (Brief):

We are hiring a Sales Executive for our US-based hotel operations to convert calls and emails into bookings, upsell effectively, and drive revenue. This is a sales-focused role (not customer support) requiring strong communication, closing skills, and a revenue mindset.

You will work with hotel PMS systems, handle leisure, corporate, and group bookings, and deliver a US-standard guest experience. Ideal for candidates who want high incentives, fast growth, and exposure to international hospitality.

You will:

Convert inquiries into sales.
Sell company products- IT & Hospitality.
Drive performance through conversion and persuasion.

Key Responsibilities (Outcome-Oriented)

Convert inbound calls and emails into confirmed reservations with a strong sales approach.
Handle group bookings, corporate inquiries, and special requests with revenue focus.
Upsell room categories, packages, and add-ons to maximize booking value.
Write high-conversion email responses (not just informational replies) .
Maintain accurate booking records and guest data.
Identify revenue opportunities proactively (dates, demand, guest intent).
Deliver a US-standard guest experience with confidence and professionalism.

Required Skills & Qualifications:

Experience in Hospitality & IT solutions.
Strong spoken and written English (US guest interaction experience preferred)
Proven ability in sales closing, objection handling, and persuasion.
Comfortable working in night shifts (US timings)
Strong willingness to learn quickly.
Ability to think in terms of revenue, not just service.

Location - Ahmedabad, Gujarat, India

Timings - 2 pm - 10:30 pm (IST) Rotational ( 5 days a week and weekoffs not fixed)

Salary - $319 - $478 (30,000 - 45,000 INR) Monthly

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