Job Description:

We are seeking a dynamic and experienced Program and Project Manager to drive product execution, oversee project delivery, and ensure seamless coordination across teams. The ideal candidate will have strong experience managing complex product and project lifecycles, with hands-on expertise in project tracking and management.

This role requires exceptional communication, stakeholder management, and the ability to lead cross-functional teams in a fast-paced, high-growth setting.

Key Responsibilities:

Plan, manage, and oversee end-to-end programs and projects to ensure timely delivery within scope and budget.
Use Jira / Click Up to structure epics, track tasks, manage sprints, monitor dependencies, and report progress.
Develop detailed project roadmaps, timelines, and execution plans aligned with business goals.
Identify project risks, issues, and blockers and drive mitigation plans proactively.
Maintain all project documentation, dashboards, and periodic status reports.

Agile Execution & Product Delivery

Lead Agile ceremonies including sprint planning, standups, backlog grooming, and retrospectives.
Coordinate closely with Product Managers to convert product requirements into actionable delivery plans.
Oversee feature development lifecycles from ideation to deployment, ensuring quality, scalability, and customer impact.
Ensure alignment between engineering, design, QA, and product teams throughout the product development cycle.

Deployment Coordination

Partner with Engineering and DevOps to plan and coordinate releases across environments.
Support versioning, rollout planning, and release readiness assessments.
Ensure clear communication of release schedules, changes, and impacts across internal and external stakeholders.
Participate in post-release reviews to identify improvements and drive process enhancements.

Cross-Functional Collaboration & Stakeholder Management

Act as a central bridge between Product, Engineering, DevOps, Customer Success, and Leadership teams.
Facilitate stakeholder meetings, reviews, and executive updates with clear, concise presentation of project status, risks, and decisions.
Engage with internal and external stakeholders to gather requirements and manage expectations.
Ensure transparent and effective communication across all levels of the organization.

Communication, Reporting & Presentation

Prepare and deliver presentations to stakeholders, including senior leadership.
Communicate program progress, risks, dependencies, and escalation items regularly and effectively.
Maintain clarity, traceability, and documentation across all projects and product initiatives.

Requirements

2-3 years of experience as a Program Manager, Project Manager, preferably in SaaS or cloud-native product companies.
Strong proficiency in Jira, Click Up, Ms Project and other project management tools.
Hands-on experience leading Agile teams (Scrum, Kanban, Lean).
Excellent communication, interpersonal, and stakeholder management skills.
Proven ability to drive cross-functional alignment and manage complex dependencies.
Strong problem-solving, analytical thinking, and decision-making abilities.
Experience preparing and delivering high-quality presentations to leadership and customers.
Proficiency in Office 365 and associated collaboration tools.
Experience working with multi-tenant SaaS products or cloud environments (AWS, Azure, GCP) is a plus.
Experience working in a startup is a plus
AI-related project or product experience is an added advantage.
Hands-on experience working with AI/ML-driven features, automation workflows, or model deployment pipelines is a plus.
Familiarity with LLM-based systems, AI agents, or integrating AI APIs (OpenAI, Azure OpenAI, Google Vertex, etc.) is beneficial.
AI-related project or product experience is an added advantage

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