Cobol, Change And Release Management, Incident Management, Mainframe Production Support, automation, Documentation, ITIL practices, Root Cause Analysis

configuration management, Incident Management, change management, Request Management, Itil Processes, Service Level Management, Problem Management

Servicenow, BMC Remedy, Power Bi, Change Management, Data Visualization, Itil, JIRA, IT systems infrastructure, Risk Management

Unix, Apache, Itil Processes, Weblogic Server, Grafana, Sql Queries, Scripting, Problem Management, Perl, Control M, My SQL, Splunk, Monitoring Tools, Autosys, Tomcat, Appdynamics, Shell, Ibm Mq Series, Oracle, Python, Relational Database, ITRS Geneos, ThousandEyes, AI solutions, Windows Operating System, job scheduling tools

Itil, Erp, Bi, Problem Management

Incident Management, Itil, Aws, Problem Solving