Position:L3 SolarWinds Implementation & Integration Lead (NMS Product Owner)

Experience: 6 To 12 Yrs

Location: Chennai

Role Overview

We are looking for a senior L3 SolarWinds professional who can own the NMS platform end-to-end. This role requires deep product-level expertise in SolarWinds, including design, implementation, integration, upgrades, and team leadership.

The ideal candidate should be capable of deploying SolarWinds from scratch, independently handling complex issues, and leading a team as the final escalation point. Strong focus is on implementation and integration, not just monitoring operations.

Key ResponsibilitiesSolarWinds Product Ownership (L3)

Act as the primary owner of the SolarWinds platform
Independently design, implement, and deploy SolarWinds from scratch
Architect scalable and high-availability SolarWinds environments
Perform core and module upgrades, patching, and platform optimization
Handle L3/L3+ escalations and complex troubleshooting

Implementation & Architecture

Implement and manage SolarWinds modules including:
NPM (Network Performance Monitor)
NCM (Network Configuration Manager)
SAM (Server & Application Monitor)
IPAM, NTA, HA (as required)
Design monitoring models, alert frameworks, dependencies, and escalation policies
Define best practices, standards, and deployment models

Integration & Observability

Integrate SolarWinds with:
ITSM tools (ServiceNow or equivalent)
Log & analytics platforms (Splunk – dashboards, metrics, log correlation)
Other monitoring or enterprise tools as required
Enable end-to-end observability by correlating metrics, alerts, and logs

Team Leadership

Lead and mentor L1/L2 NMS teams
Act as the final decision-maker and escalation authority
Review configurations, implementations, and monitoring strategies
Drive operational excellence and continuous improvement

Reporting & Stakeholder Interaction

Build executive dashboards and operational reports
Work closely with stakeholders to understand monitoring requirements
Participate in design discussions and future NMS roadmap planning

Mandatory Skills & Experience

6 to 12 years of hands-on SolarWinds experience
Proven end-to-end SolarWinds implementation experience
Strong knowledge of:
SolarWinds architecture, HA, polling engines, scalability
SNMP, WMI, ICMP, NetFlow
Experience integrating SolarWinds with Splunk and ITSM tools
Strong troubleshooting, RCA, and problem-solving skills
Prior experience in leading NMS / Monitoring teams
Ability to work independently with minimal supervision

Nice to Have

Exposure to other monitoring tools (Splunk, Zabbix, SCOM, etc.)
Basic scripting (PowerShell, Python)
ITIL knowledge

Skills: solarwinds,implementation experience,l3,nms

L3 SolarWinds Implementation & Integration Lead (NMS Tools Administrator)