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Job Title: Executive - Receptionist

Location: Mumbai (Lower parel)

Experience: 1 – 5 yrs

Educational Qualification: Any Graduate

Role Description

The Receptionist is responsible for managing front office operations, welcoming visitors, handling communications, coordinating administrative activities, and ensuring a professional and efficient workplace environment. The role supports smooth day-to-day office functioning through effective visitor management, record maintenance, facility coordination, and administrative support.

Key Result Areas

Front Office & Visitor Management

Professionally greet, receive, and assist guests, clients, business partners, and visitors, ensuring a positive visitor experience.
Coordinate visitor requirements, including arranging tea, coffee, refreshments, and meals as required.
Maintain visitor records and ensure adherence to office security and visitor protocols

Communication Management

Manage incoming and outgoing telephone calls, directing them appropriately and maintaining professional communication standards.
Handle reception-related correspondence and communication channels, including emails and other office communications as assigned.

Courier & Documentation Management

Coordinate the receipt, dispatch, and tracking of couriers, parcels, and office materials.
Maintain accurate inward and outward courier registers and related documentation.

Administrative Support

Provide administrative assistance for day-to-day office operations.
Maintain and update records related to ISMS compliance and other administrative requirements.
Coordinate with internal departments, branch offices, and external vendors for administrative support

Facilities & Resource Coordination

Manage bookings, scheduling, and upkeep of the Board Room, Academy, Reception Area, and other common facilities.
Ensure reception and common areas are well-maintained, organized, and presentable at all times.
Supervise and coordinate office support staff to ensure smooth office functioning.

Petty Cash & Record Maintenance

Handle petty cash transactions for routine office expenses and maintain accurate records.
Maintain and regularly update company contact directories, extension lists, and address databases.

General Office Support

Support office administration activities and undertake additional responsibilities as assigned to facilitate smooth business operations.

Required Competencies, Skills, And Experience

A graduate with good communication skills possessing minimum 1 year of experience as a front desk office executive/ receptionist.
Should have experience in working with an organization that has an employee strength of 100+
Proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint)

Hiring Process

Your interaction with us will include, but not be limited to,

Technical / HR Interviews
Assessment

Receptionist - Admin services

Receptionist(Female)

Front Office Receptionist