Key Responsibilities:

Sales Leadership:

Lead the sales department, focusing on both room and catering revenue.
Oversee sales associates to achieve booking goals and revenue objectives.
Ensure all sales strategies align with brand initiatives, focusing on long-term customer relationships.

Sales Strategy Development:

Develop strategic account plans for demand generators in the market.
Work closely with Regional Marketing Communications to support national and regional promotions.
Conduct competitor analysis to adjust sales strategies for growth in market share and RevPAR (Revenue per Available Room).

Team Development and Leadership:

Train and mentor group sales associates.
Develop and communicate clear sales goals for the team, ensuring they align with property objectives.
Maintain high team performance and lead by example, focusing on growth, talent acquisition, and retention.

Customer Relationship Management:

Build strong, value-based customer relationships by understanding their needs and tailoring services to exceed their expectations.
Act as the customer advocate within the property, ensuring their experience from start to finish is seamless.

Budget and Financial Management:

Manage marketing and sales budgets to drive property-specific campaigns, promotions, and collateral.
Analyze performance data and adjust sales deployment and strategies accordingly to meet or exceed goals.

Collaboration and Cross-functional Leadership:

Work closely with the General Manager and other hotel departments like Revenue Management, Event Management, and Human Resources.
Develop internal stakeholder relationships to drive property sales and revenue goals.

Brand Alignment and Standards:

Execute and support the brand's service strategy and standards across all sales processes.
Ensure compliance with Marriott's Customer Service and Brand Standards.

Candidate Profile:

Education:
A 2-year degree in Business Administration, Marketing, Hotel Management, or a related field is required.
A 4-year bachelor's degree or higher is preferred.
Experience:
At least 2 years of experience in sales and marketing, or related professional areas within the hotel industry.
Demonstrated skills in supervising and leading a team.

Core Competencies:

Strong leadership and communication skills.
Ability to work across multiple sales channels and collaborate with other departments.
Expertise in market positioning, revenue management, and strategic account management.
Financial acumen with the ability to develop and manage budgets effectively.
Strong customer relationship management and problem-solving abilities.

This role requires a dynamic leader capable of driving both top-line and bottom-line results, fostering customer loyalty, and effectively managing a sales team. The successful candidate will be instrumental in ensuring that the hotel meets or exceeds its sales targets while maintaining high standards of service and brand alignment.

Team Manager - Sales

Branch Manager - Insurance

Public Relations Manager

Online Business Manager | Remote

Category Manager

Testing Supervisor (Power System Protection)

Director of Sales & Marketing-Renaissance Goa Hotel