Malayalam fluency, Voice modulation, Active Listening, Customer service, English, Telecaller

Technical Documentation, Escalation Management, KPI Monitoring and Reporting, Product Repair Maintenance, Service Operations, Data Analysis Interpretation, Customer Service, Product Installation, Regulatory Compliance, Root Cause Analysis RCA, Troubleshooting

Technical Documentation, Escalation Management, KPI Monitoring and Reporting, Service Operations, Product Repair Maintenance, Data Analysis Interpretation, Customer Service, Product Installation, Regulatory Compliance, Root Cause Analysis RCA, Troubleshooting

Risk Assessment, Customer Service, Negotiation Skills, Credit Reporting, Data Analysis, Financial Acumen, Regulatory Compliance

Bengali, English