Software Development, Scrum Master, Salesforce, Agile software development methodologies, Business Analysis

Software Development Lifecycle (SDLC, UML (Unified Modeling Language, BPMN (Business Process Model and Notation, use case diagrams , Sequence Diagrams, Requirements Gathering and Documentation, Business Process Modeling, Process Flow Diagrams, Technical Writing, Agile and Scrum Methodologies

Sql, Excel, Jira, Business Rules, Software testing, Microsoft Office, Activity Diagrams, Confluence, AI tools, Process flows, User-interface schematics, Analysis, Business Analysis, Requirement generation, Documentation, api documentation, Use-cases, Technical and functional business writing

Salesforce Configuration, Advanced Excel, Salesforce Admin, JIRA, Testing and Quality Assurance, Report and Dashboard Creation, Business Analyst, Data Analysis, User Training and Support, Microsoft Office Suite

Requirements Elicitation, Testing Methodologies, Test Scripts Creation, Data Analysis, Business Analysis

Agile Methodologies, Data Modeling, Requirements Elicitation, Workers Compensation, Duck Creek Policy Administration System, Inline Marine, Auto, business analysis tools, Process Mapping, Homeowners, general liability, Property, project management tools

ticketing systems , Servicenow, Agile Scrum, Functional Requirements, Excel, User Stories, Process Documentation, Powerpoint, Workflow automation, Employee service management

Java, Confluence, Javascript, Data Modeling, JIRA, Python, Sql, Azure DevOps, Process Mapping, Data Analysis

Data Profiling, Agile Scrum, Sql, Data exploration, Sprint ceremonies, Quality Monitoring, Source-to-target mapping