Technical Support Engineer, technical support, O365 troubleshooting, Voice Process, issue resolution, Product Knowledge, escalation handling

Unix, Jira, Performance Tuning, Network Troubleshooting, Linux, Salesforce

suiteflow , Servicenow, Ticketing Tools, Jira, Azure DevOps, Advanced Saved Searches, SuiteBuilder, REST SOAP API troubleshooting, Basic SuiteScript understanding, SuiteAnalytics Reports, CSV Import

CFD principles, openfoam, Ansys Fluent, STAR-CCM+, simulation case setup, Technical Troubleshooting

Switchgear Components Assemblies, Product troubleshooting, Technical product knowledge sharing, Technical support for Low Voltage Power Distribution Products, Data analysis skills