Technical Support Engineer

Devops, SaaS platforms, Technical Customer Support, B2B tech products, Troubleshooting

information technology infrastructure library , Scripting, Servicenow, It Service Management, Microsoft Office 365, Help Desk Support, Operating Systems, Automation, Agile Methodology, Windows Servers, Desktop Support, Linux, Computer Hardware, Microsoft Azure, Computer Science, Active Directory, Microsoft Windows 10, Peripheral Devices, Technical Support, Issue Tracking

packet capture , Samba, Unix, Arp, Vulnerability Management, Cloud Services, Dns, Windows, Microsoft Sql, DHCP, Web Application Security, Oracle, Python, Bind, Ssh, Bash, Jira, Apache, Wins, Linux, Iis, Firewalls, Kubernetes, Network Vulnerability Scanners, Technical Support, Salesforce, Firewall Application Support, Active Directory

Servicenow, Saas, JIRA, Sql, MySQL, Postgres, Rest Apis, Salesforce, Root Cause Analysis, Technical support, Cloud-based platforms, ITSM tools, Webhooks

Identity And Access Management, Python Scripting, Restful Apis, information security concepts, Customer Support, least privileged access practices, role based access control, technical support