Collaborate with System Architects and Product Managers to manage business analysis activities, ensuring alignment with engineering and product goals.
Capture the voice of the customer to define business processes and product needs.
Work with Product Managers and customers to define scope and value for new developments.
Collaborate with Engineering and Product Management to prioritize release scopes and refine the Product backlog.
Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs.
Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team.
Clearly express features in User Stories/requirements so all team members and collaborators understand how they fit into the product backlog.
Ensure Acceptance Criteria and Definition of Done are well-defined.
Work closely with UX to align technical requirements, scenarios, and business process maps with User Experience designs.
Stay focused on software development to ensure it meets requirements, providing proactive feedback to customers.
Develop and implement effective product demonstrations for internal and external stakeholders.
Maintain accurate documentation of configurations, processes, and changes.

What we expect of you

Basic Qualifications:

Master's degree and 1 to 3 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR
Bachelor's degree and 3 to 5 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR
Diploma and 7 to 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience.

Functional Skills:

Must-Have Skills:

Excellent problem-solving skills and a passion for tackling complex challenges in Human Resources and Learning & Development with technology.
Experience with Agile software development methodologies (Scrum).
Good communication skills and the ability to communicate with senior leadership with confidence and clarity.
Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA.

Good-to-Have Skills:

Understanding of software systems strategy, governance, and infrastructure.
Experience in managing product features for PI planning and developing product roadmaps and user journeys.
Familiarity with low-code, no-code test automation software.
Technical thought leadership.
Able to communicate technical or complex subject matters in business terms.
Experience with DevOps, Continuous Integration, and Continuous Delivery methodology.
Experience with Human Resources and Learning & Development (i.e., Workday, Sum Total).

Professional Certifications:

Soft Skills:

Able to work under minimal supervision.
Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work.
Excellent analytical and gap/fit assessment skills.
Strong verbal and written communication skills.
Ability to work effectively with global, virtual teams.
High degree of initiative and self-motivation.
Ability to manage multiple priorities successfully.
Team-oriented, with a focus on achieving team goals.
Strong presentation and public speaking skills.

Sr. Associate IS Bus Sys Analyst - Learning Management Systems