Vacancy for Desktop and Azure Support Engineer

Job Summary

Short Profile :

Desktop and Azure Support Engineer

No. Of Vacancy

1

Location :

Pune

Category

IT

Position

Desktop and Azure Support Engineer

Job Description

JD for a Desktop and Azure Support Engineer

Key Responsibilities

Desktop Support:

Install, configure, and maintain desktop hardware, software, and peripherals.
Provide first-line and second-line technical support to end-users, including troubleshooting operating systems, applications, and network connectivity.
Manage user accounts, permissions, and access rights in Active Directory.
Ensure endpoint security and manage antivirus solutions.
Collaborate with IT teams to support enterprise applications and resolve escalated issues.

Azure Support

Monitor and maintain Azure cloud resources and services.
Assist in deploying and managing virtual machines, networks, and storage within Azure.
Troubleshoot and resolve issues with Azure-based applications and services.
Implement and manage backup, recovery, and disaster recovery solutions on Azure.
Automate repetitive tasks using Azure tools like PowerShell, CLI, and Logic Apps.

Qualifications

Education:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Skills And Experience

Desktop Support:

Experience with Windows, Linux and Mac operating systems.
Strong knowledge of desktop and mobile device management solutions.
Familiarity with remote support tools and ticketing systems .

Azure Support:

Hands-on experience with Microsoft Azure services (e.g., VMs, Azure AD, Storage Accounts).

Other Skills:

Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced environment.

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