ers to follow up with the customer, ensure project execution is smoot and customer satisfaction is achieved

This position is based in Delhi candidiate will be part of the overall project core team, but he/she requires a strongly skill of Customer Management . He/She will interface with all relevant interface stakeholders mainly with External Customer - Various Raliway Zones , Railway Board . Direct reporting will be to the Project Manager-e Loco according to the Project Organization .

Key accountabilities:

Act as a point of contact for customer to support the project organisation on all customer issues.
Day to day follow up with the customer on open issues.
Information sharing with project core team on customer issues.

Qualification:

Graduate in Engineering (Mechanical / Electrical)

Experience

Minimum 15 years of professional experience
Minimum 10 years experience in customer management Project execution

Competencies Skills

Relationship Development: Build strong relationships with customers, government authorities, and internal stakeholders

Proactive and efficient responses to pressing issues and challenges

Business Acumen

Aptitude in communicating, public speaking and interpersonal skills
Global Cultural Awareness
Relationship Management
Resilient and able to deliver operationally in a demanding and changing environment
Strong ability to convince, influence persuade
Good planning and organization skills

Project Interface Manager - e Loco