Generative AI, Enterprise AI platforms, ITSM and Service Management platforms, Automation and workflow tools, SaaS applications, AI Assistants and Copilots, Analytics and reporting platforms, APIs and system integrations, Collaboration and productivity platforms, Knowledge Management platforms

Rest Api, Confluence, Jira automation rules, Atlassian Cloud, ScriptRunner, Jira Software, Elements Connect, Atlassian Marketplace apps

smartsheet , Power Automate, Airtable, Blue Prism, Uipath, Rpa, Automation Anywhere, Microsoft Power Platform, AI tools

Advanced Excel, Business Systems Integration Awareness, Basic Scripting, Ticketing Service Management Tools, ERP Functional Knowledge, Documentation Analysis Tools, E-commerce or Retail Tech Stack, SaaS Application Administration

Agile Methodologies, Impact Analysis, Troubleshooting

Netsuite, Uipath, Workato, Automation, Agile, Business Systems Analysis, Salesforce

SAP, Functional Specifications, Software Configuration, software testing, Software Development Life Cycle, Requirements Gathering, Scrum, Business Analysis, Jde, Process Mapping, project management principles, Kanban, agile framework, Project Planning