About this role:

Wells Fargo is seeking a Associate Operations Processor.

In this role, you will:

Perform general clerical operations tasks that are routine in nature
Receive, log, batch, and distribute work
File, photocopy, and answer phones
Prepare and distribute incoming and outgoing mail
Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
Work under close supervision following established procedures

Required Qualifications:

6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualification:

Cash Management team works on inbound payment activities inclusive of posting payments for Wire, Check, Automated Clearing House. Reporting related to cash activities, monitoring workflows, posting suspense, and posting payoffs. Review and validate a customer-initiated money movement request, including cashiers checks, book, or fund transfers (internal), loan advances or payments, or wire transfers and refunds.
This position is responsible for managing end to end cash application processes, ensuring accuracy and efficiency in cash transactions, and supporting vendor finance and factoring processes.
The role requires a strong understanding of cash operations and ability to manage deadline, troubleshoot issues, and contribute to team performance.
Oversee daily cash application activities, ensuring timely and accurate processing of payments / transactions.
Investigate, troubleshoot, and resolve exceptions.
Analyze and address issues by escalating to management in a timely manner.
Gain understanding of various Cash management related applications.
Identify risk exposure in the process and able to come up with controls to ensure mitigation of risk.
Exhibits detail-oriented skills to ensure zero/near ops loss situations.
Flexibility to work in shifts and ensure timely completion of deliverables.
High sense of accountability
Require considerable knowledge of company personnel policies and practices.
Collect data and prepare related operational reports
Quick learner and ability to adapt to change.
Good knowledge of accounting and corporate financial accounting system
Demonstrates/maintains professional conduct under all circumstances.
Passion for improving processes and tools to enhance business outcomes and operational efficiency.
Highly motivated individual who can work well independently and, in a team, environment.
Ability to recognize and escalate issues to management for any process breaches
Bachelors degree in finance. Commerce, Business Administration, or a related field
0 to 6 months of operations support experience in Banking and Financial Services (BFS), or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education.
Proficiency in MS office particularly Excels.
Excellent communication skills and the ability to work collaboratively across teams.
Familiarity with cash management systems will be desirable

Role: Operations - Other

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Operations

Education

UG: Any Graduate

PG: Any Postgraduate

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