Job Description

Senior Specialist, SAP Order to Cash

The Opportunity

Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of the company IT operating model, Tech centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each tech center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview

We are seeking a skilled SAP Order to Cash Sr Specialist to help analyze, design, implement and support SAP OTC processes within our organization. The ideal candidate will use their knowledge of SAP OTC to ensure the seamless integration of order management, pricing, billing, and accounts receivable processes while collaborating closely with cross-functional teams and stakeholders.

What Will You Do In This Role

Serve as SME in the design, configuration, testing, and deployment of SAP Order to Cash (OTC) processes including order management, pricing, delivery, invoicing, and receivables.
Collaborate with business stakeholders to gather and analyze requirements, translating them into SAP functional designs and solutions.
Provide technical expertise to ensure end-to-end OTC processes, ensuring alignment with business goals and SAP best practices.
Configure and customize SAP SD (Sales & Distribution) and other relevant modules to meet the needs of the business.
Accountable for data migration, system upgrades, and ongoing maintenance in the OTC.
Troubleshoot and resolve SAP OTC related issues, providing root cause analysis and implementing corrective actions.
Ensure compliance with relevant IT policies, standards, and audit requirements.
Provide Knowledge transfer and training on delivered capabilities to business and IT peers

What Should You Have

Education Level

Bachelor's degree in computer science, Information Systems, Engineering, Business, or a related field.

Required Skills

7+ years of strong experience in configuring SAP OtC (SD) business processes
Proven experience in SAP Order to Cash implementations, upgrades, and support in large-scale environments.
Experience working in cross-functional teams and global teams in complex, matrixed organizations.
Knowledge of EDI, IDOCs, BTP and APIs for OTC integrations.
Understanding of tax integration (e.g., Thomson Reuters) is a plus.
Strong communication and interpersonal skills with the ability to engage effectively with technical and non-technical stakeholders.
Ability to contribute to multiple projects simultaneously, prioritizing tasks effectively and participating in various project phases, including Solution Design, Testing, Cutover, and Go-Live.

Preferred Skills

Knowledge of Agile methodologies is a plus.
Background in the Life Sciences or pharmaceutical industry.
Familiarity with project management / testing tools such as JIRA, HP/ALM, X-Ray or ServiceNow.
Experience in SAP S/4 a plus

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.

Who We Are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for lives, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What We Look For

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2025

Required Skills

EDI Integration, IDOC, SAP Business Technology Platform (SAP BTP), SAP Order to Cash, SAP Sales and Distribution (SD)

Preferred Skills

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Hybrid

Shift

Valid Driving License

Hazardous Material(s)

Job Posting End Date

04/24/2026

A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

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Senior Specialist, SAP Order to Cash