Social media handling, Multitasking, Team Leadership, Customer service, Problem-solving, Communication

CRM application, Basic Computer Skills, Telephone communication, Customer service, Problem-solving, Knowledge of banking products and procedures, Data Entry

troubleshooting technical issues, Microsoft Windows Desktop Management, Customer Service Skills, documentation and reporting

diagnosing, customer service support, Researching, Troubleshooting, Problem-solving

PC Knowledge, Computer navigation skills, Call tracking database, Customer service support, Decision-support tools

Customer Success, International Voice, Customer Service, Voice support

CRM Tools, Customer Support, Customer Service, Customer Satisfaction