Grade : T6

Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date

What Your Main Responsibilities Are

About the Role:

As a Lead in the Commercial Insights & Business Planning team at FedEx-GMCE CoE, you will play a pivotal role in enabling data-driven decision-making for enterprise leadership.

You will lead the delivery of strategic insights, executive-ready storyboards, and performance narratives by analyzing internal FedEx data in combination with external market and economic trends. You will partner closely with stakeholders across Forecasting, Corporate Strategy and Market Analytics, and Regional Marketing teams to translate complex data into actionable insights.

The role requires strategic thinking, strong analytical rigor, and excellent communication skills to influence decisions at the highest level. You will also lead automation initiatives, optimize processes, and mentor junior team members to foster a culture of insight-driven collaboration.

Key Responsibilities

Gain extensive knowledge of FedEx products, relevant tools, and systems.
Coach and mentor team members, providing guidance and training
Identify relevant KPIs / metrics for business performance and translate complex datasets into clear, actionable insights and storyboards tailored to support strategic and operational decision-making.
Act as a strategic thought partner to FedEx leadership, providing analysis and recommendations that link performance drivers with market and economic trends.
Collaborate cross-functionally with Forecasting, Corporate Strategy, Market Analytics, and Regional Marketing teams to build integrated solutions and insights that inform enterprise strategy.
Build strong relationships with key business stakeholders by managing expectations, gathering requirements, and delivering impactful analytics solutions.
Lead the development and delivery of Quarterly Commercial Earnings Packets, Strategic Outlook materials, and Business Plan insights for executive consumption.
Take ownership and accountability for end-to-end deal execution; coordinate/ partner with cross-functional teams globally and ensure timely delivery of high-quality outputs
Manage and execute high-priority, ad-hoc executive requests with agility and accuracy, providing long-term fact bases and performance analyses.
Ensure timely delivery of insights and fact-based analyses to accelerate the business planning cycle and quarterly earnings processes.
Provide mentorship and guidance to team members, fostering strong analytical capabilities, business context understanding, and stakeholder engagement.
Continuously improve team processes to optimize turnaround time, enhance forecasting insights, and strengthen the rigor of strategic decision support.
Drive automation of reporting solutions, dashboards, and digital tools to enhance decision-making efficiency and self-service capabilities.

What We Are Looking For

Key Skills need for this role:

Minimum 7-12 years of experience as a Data Analyst or similar role
Technical

Advanced Excel
SQL
Visualization (PowerBI, Tableau, etc.)
Good to Haves

Azure Databricks
Python

Functional

Consultative mindset
Data Storytelling
Problem solving

Behavioral

Business communication and articulation
Innovative mindset
Sense of Ownership
Strong analytical skills to deliver accurate results & actionable recommendations
Good understanding of FedEx products
Excellent project management, multi-tasking and organizational skills
Experience in developing creative and impactful PowerPoint presentations using Canva/PowerPoint

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by Fortune magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.

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