content management systems , markdown , Adobe Framemaker, Microsoft Office, JIRA, Madcap Flare, Git, Confluence, Anthropic Claude AI, Google Gemini, Docs-as-Code workflows, OpenAI ChatGPT

Usability Testing, SaaS Platforms, Accessibility Standards, User-Centered Content, Content Strategy, Technical Writing

High-Level Design (HLD), Low-Level Design (LLD), Root Cause Analysis (RCA), Confluence, api documentation, Design, Sharepoint