The Infosys IT Support Internship 2026 gives students practical exposure to technical support, troubleshooting, IT operations, and user assistance.
Interns can learn how technology issues are identified, resolved, documented, and managed.
The World Economic Forum’s Future of Jobs Report 2025 reports that 51% of employers consider technological literacy a core skill for their workforce.
The report also ranks analytical thinking at 69%, highlighting the importance of technical understanding and problem-solving skills in modern workplaces.
Infosys IT Support Interns can work with IT support specialists, system administrators, network teams, and other technical professionals.
Depending on the project, they may assist users, troubleshoot hardware and software issues, manage support requests, and maintain IT documentation.
Interns can gain experience in operating systems, troubleshooting, networking basics, ticketing systems, hardware and software support, databases, cloud tools, and IT service management.
Some positions may also provide exposure to cybersecurity and system administration.
About Infosys IT Support Internship
Infosys is a global technology services and consulting company that provides digital and technology solutions to organisations across various industries.
Its services cover software development, cloud computing, artificial intelligence, cybersecurity, engineering, and business consulting.
Founded in 1981, Infosys has grown to more than 328,000 employees across 59 countries.
For fiscal 2026, Infosys reported revenue of ?1,78,650 crore.
Its FY2026 annual report reported 3,28,594 employees globally.
Infosys has offices and technology centres across India that support its global delivery and technology operations.
Eligibility
Candidates applying for the Infosys IT Support Internship 2026 may need to meet requirements such as:
- Pursuing a bachelor’s, Master’s, or PhD degree in IT, Computer Science, Information Systems, or a related field.
- Basic knowledge of operating systems such as Windows or Linux.
- Understanding of computer hardware and software.
- Basic troubleshooting skills.
- Knowledge of networking fundamentals.
- Familiarity with IT support and service management concepts.
- Basic understanding of databases and applications.
- Familiarity with ticketing or help desk systems can be useful.
- Knowledge of cloud platforms can be an advantage.
- Basic understanding of cybersecurity practices.
- Familiarity with command-line tools can be useful.
- Strong analytical and problem-solving skills.
- Good communication and customer service skills.
- Ability to work effectively with technical teams and users.
Roles & Responsibilities
An IT Support Intern at Infosys may be responsible for:
- Assisting users with common technical issues.
- Troubleshooting hardware and software problems.
- Recording and tracking support requests.
- Installing or configuring software when required.
- Supporting basic computer and system setup.
- Helping users with application-related issues.
- Checking system and device connectivity.
- Supporting basic network troubleshooting.
- Escalating complex technical issues to senior teams.
- Maintaining IT support records and documentation.
- Following IT security and support procedures.
- Assisting with software updates and system maintenance.
- Supporting user account and access-related tasks.
- Monitoring assigned IT support activities.
- Preparing basic reports on support requests.
- Communicating with users about issue resolution and updates.
Application Process
Candidates interested in the Infosys IT Support Internship 2026 can follow these steps:
- Visit the Infosys Careers website and search for Infosys IT Support internship opportunities.
- Review the job description, education requirements, skills, location, duration, and eligibility criteria.
- Prepare a resume highlighting IT knowledge, technical skills, education, certifications, and relevant projects.
- Highlight experience with operating systems, troubleshooting, networking, hardware, software, or IT support.
- Add relevant certifications, coursework, projects, or technical training.
- Submit the application and required documents.
- Shortlisted candidates may be asked to complete an assessment or technical evaluation.
- Interviews may cover troubleshooting, operating systems, networking basics, hardware, software, projects, and problem-solving.
Selection Process
The Infosys IT Support Internship selection process may include:
- Application Screening: Review of education, technical knowledge, certifications, and overall profile.
- Technical Assessment: Questions on troubleshooting, operating systems, networking, and IT concepts.
- Technical Interviews: Discussion of common technical problems, support processes, hardware, software, and networking.
- Project Discussion: Candidates may explain relevant academic or personal projects.
- Problem-Solving Round: Candidates may be given practical troubleshooting scenarios.
- Behavioural Interviews: Assessment of communication, teamwork, patience, adaptability, and customer service.
- Final Selection: Selected candidates complete the offer and onboarding process.
Benefits & Perks
Infosys IT Support Interns may receive:
- Internship compensation, depending on the role and location.
- Practical experience in IT support and operations.
- Exposure to real-world technical support environments.
- Guidance from experienced IT professionals.
- Experience with troubleshooting and ticket management.
- Exposure to operating systems, hardware, software, and networking.
- Opportunities to improve communication and problem-solving skills.
- Experience supporting users and technical teams.
- Exposure to IT service management processes.
- Professional development through hands-on tasks.
- Networking opportunities in a global technology environment.
FAQs
The Infosys IT Support Internship may include compensation depending on the role and location. Candidates should check the specific internship posting for details.
The Infosys IT Support Internship does not have one fixed annual application date. Openings can depend on hiring requirements and available positions.
Final-year students can apply if they meet the requirements mentioned in the relevant Infosys IT Support Internship posting.
Completing an Infosys IT Support Internship does not guarantee a PPO. Future employment depends on performance, business requirements, and available positions.
Infosys may review the application against the role requirements. Shortlisted candidates can be contacted for assessments or interviews for final selection in the Infosys IT Support Internship.
Candidates can apply for another Infosys IT Support Internship opening if they meet its eligibility requirements.
Students from IT, computer science, information systems, and related fields with suitable technical and troubleshooting skills may apply for Infosys IT Support Internship.
The Infosys IT Support Internship can require troubleshooting, operating systems, hardware and software knowledge, networking basics, IT support, communication, and problem-solving skills. Knowledge of cloud or cybersecurity can also be useful.
Candidates should start checking Infosys IT Support Internship 2026 openings before their preferred internship period.
There is no single deadline for every Infosys IT Support Internship 2026 position. Candidates should check the deadline in the individual job posting.
There is no universal GPA requirement for every Infosys IT Support Internship. Academic criteria can vary by position.
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